Webinar Description
- Clarifying expectations is your secret weapon – Most leadership pain points stem from unclear or unrealistic expectations. You’ll discover how to re-establish clarity and accountability with even the most difficult team members.
- Use the 3-stage approach from the book Step Up or Step Out – Jonno shares a practical framework to help difficult people either lift their performance or exit, often within just four weeks—without drama.
- Avoid surprises and pick small battles – Discover why difficult people thrive on confusion and how removing ambiguity can completely shift behaviour and team dynamics.
- You can do this—even if you hate conflict – With Jonno’s strategies, you’ll gain confidence to have crucial conversations that are clear, kind, and effective.